OS is the cockpit for your business — six channels in one inbox, bookings, broadcasts, 22 automation journeys and an AI operations layer, all in 41 modules across 9 workspaces. Every action is signed and chained.
WhatsApp, Instagram DM, Telegram, SMS, Email and Voice all land in a single unified inbox. OS stitches every message from the same person into one continuous thread — so your team always sees the whole conversation, never a fragment.
OS organises everything you need to run a business into nine focused workspaces. Pick one and see exactly what's inside.
OS ships a journey engine with 22 triggers already wired — booking confirmed, no-show risk, review request, win-back and more. Build flows visually, A/B-test the copy, and let the AI Assistant draft the messages.
Most messaging tools fire one or two automated messages. OS runs full multi-step journeys across the entire customer lifecycle — the capability that turns a chat app into a retention machine.
Each trigger fires on a real event in your business — not a manual button someone has to remember to press.
An AI cockpit is only trustworthy if a human stays in the loop and every action is provable. These six modules are the moat.
Sensitive actions queue in an approval inbox. Nothing irreversible happens without a person signing off — and the sign-off is recorded.
OS watches the data and surfaces the action most likely to help — a win-back, a follow-up, a price nudge — ranked and explained.
New accounts are walked through setup by a guided bot that configures channels, journeys and templates from a short interview.
Ask a question about a customer or market and the research agent gathers, cites and summarises — inside the dashboard, not a separate tab.
Every customer carries durable memory — past visits, preferences, notes — enriched with a web lookup, consent-gated.
A Playwright-hosted browser lets OS agents take real actions on the web on your behalf — bookings, lookups, form fills.
Four features take 12-18 months to ship at quality. They're built. Plus six more competitive moats — ranked here by depth and shipped status.
Multi-signal orchestrator scans every 30 minutes through 10 rules — no-show risk, win-back, review-request, demand-dip, waitlist-match, repeat-question escalation. Scores 0–100. Optional LLM rerank for qualitative reordering.
Durable per-customer memory enriched with consented web lookup — the OS remembers what the owner doesn't have time to.
Ask a question about a market, customer or competitor and a research agent gathers, cites and summarises — in the dashboard, not a separate tab.
New accounts are walked through setup by a guided bot — channels, journeys and templates configured from a short interview.
Multi-step journeys across booking, payment, reviews and customer lifecycle — not single-shot automations a competitor can copy in a sprint.
Always-on small AI workers, each doing one specific job an owner would otherwise do by hand.
WhatsApp, Instagram, Telegram, SMS, Email and Voice threaded into one view with a single customer identity across all six.
Sensitive actions queue for a human yes before they happen — the sign-off is recorded and signed.
Every event finds the right journey automatically. No manual button anyone has to remember to press.
A hosted browser lets OS agents take real web actions on your behalf — bookings, lookups, form fills.
An always-on layer of small, specific AI workers — each one does a job an owner would otherwise do by hand.
Each vertical ships with its own pre-loaded journey triggers, memory schema, template library and channel emphasis. Same dashboard — tuned to how that business actually runs.
Same six channels, same 41 modules — with the right journey triggers, memory schema, template library and channel emphasis pre-loaded per industry.
OS is built on the DCS trust substrate. Privacy & Erasure honours a GDPR Article 17 request in one click, the Cost Calculator shows the real per-customer spend, and the Receipt History keeps a signed, chained record of every action OS took.
No build step, no framework lock-in. Every tab is a deep-linkable URL; the shell lazy-loads each module so the dashboard stays fast as it grows.
Transparent about what works now and what's on the way.
WhatsApp, Instagram, Telegram, SMS and Email threaded into one customer view.
Booking lifecycle, calendar, and reminders — live and in daily use.
Segment, schedule and send broadcasts; track delivery and replies.
All 22 automation triggers wired and firing — the follow-up runs itself.
Inbound and outbound voice, transcribed and handed off into the inbox.
Collect, monitor and reply to reviews from one reputation surface.
The live WhatsApp send path activates on Business API approval — channels run in test mode until then.
Connect point-of-sale so receipts and customers flow straight into OS.
Drop the OS chat widget onto any site so web visitors land in the same inbox.
Live items actively being built, and a dated record of what landed.
BL-3-W2 Playwright adapter shipped (Zone 123). One Railway command —
npm i playwright — and the browser-leg goes from intent-only to
actually filling forms.
Returning-customer auto-trigger is live. New-customer first-touch needs a
phone_number_id → session map — wired this session.
Telegram and WhatsApp inbound already fire the AT router. SMS
handleInboundSms gets the same fire-and-forget hook next.
Receipts, customers and inventory flow straight from POS into OS — loyalty tiers update automatically on every check.
22-vertical catalog at /api/v1/agents + /api/v1/runs LRA
run lifecycle. Smoke-tested live on api.dcsai.ai.
ML-DSA-65 detached co-signature rides beside every R+2 receipt. Research reference only — no quantum-product claim.
Visual agent builder at /agent-studio.html — saves to
POST /api/agents, test-dispatch panel calls the Public Agents API.
Privacy & Erasure (Z134), Cost Calculator (Z136) and Receipt History (Z143) shipped into the dashboard.
A booking handled end to end — and a morning briefing, written while you slept.
Start free. Move up only when the business does. Every tier is priced to be honest about what an owner actually gets for the money.
Multi-site Business OS — $499 / mo ($4,990 / year), up to 5 sites in one dashboard · Sovereign-enterprise — self-hosted, BAA available, from $5,000 / mo. Talk to us →
OS is the cockpit — these products run beneath it.
dcsai.app subdomain.Six channels, 41 modules, 22 journeys — and a signed record of every action.